Service Commitment
Our company adheres to the quality policy of "satisfying constantly changing needs with excellent quality" and the service philosophy of "customer first, touching customers", providing customers with high-quality products and thoughtful services.
The service commitment is as follows:
The 13500289218 service hotline is open 24 hours a day, ready to receive customer inquiries.
In principle, the warranty period of our company's products shall be in accordance with the relevant provisions of the QC/T529-2013 standard. If there is a service agreement with an automobile factory, the service agreement shall prevail.
Provide a response to the customer's service request within 2 hours.
Provide free technical consultation for customers.
Implement personalized agreed services for car buyers who assemble our products in bulk.
Arrive at the site within 2 hours within 50 kilometers of the province, 8 hours beyond 300 kilometers, and 24 hours in remote areas.
Within 800 kilometers outside the province, arrive at the site within 24 hours, 48 hours outside 800 kilometers, and 72 hours in remote and underdeveloped areas.
Jiangmen Xingjiang Steering Gear Co., Ltd. is a specialized high-tech enterprise that produces automotive power steering gear, a member of the China Association of Automobile Manufacturers, and a chairman unit of the Steering Gear Committee of the China Association of Automobile Manufacturers.
CONTACT US
Add: No. 465, Xihuan Road, Pengjiang District, Jiangmen, Guangdong, China.
Fax:+86-750-2632612